PS5 HDR: Your TV Doesn’t Support It? Quick Solutions

The HDR is being not allowed describe with a logo and the PS5 controller on the table while the TV showing PS5 main menu

Loved the read? Please share or comment, and we'll deliver even better content!

What To Know

  • It’s necessary to connect the PS5 to an HDR-supported HDMI port, which may require consulting the TV’s user manual or trying different ports.
  • Ensure that both the TV and the HDMI cable are HDR-compatible. The TV’s specifications should confirm HDR compatibility, and the HDMI cable should be version 2.0 or higher. Also, the HDR settings must be enabled on both the PS5 and the TV.

In this article, we’ll guide you through the troubleshooting steps to get your HDR setup correctly and ensure your PS5 games shine in their full graphical glory.

Let’s jump right in.

Initial Solutions to Try

Before continuing to more complex solutions, try these simple ones first. Oftentimes, HDR not working on your PS5 is due to a compatibility issue. 

  • Check if your TV is HDR-compatible by referring to its specifications or user manual. 
  • Ensure the HDR feature on PS5 is enabled in its settings. 
  • Enable the HDR feature on your TV. 
  • Ensure your HDMI cable is version 2.0 or higher to enable HDR compatibility with the PS5.

PS5 Is Connected to a Non-HDR Supported HDMI Port on Your TV

The HDMI ports with the other ports on TCL TV with an orange background

Connecting your PS5 to an HDR-incompatible TV will prompt a “4K HDR Not Supported” message on-screen as the TV can not properly display the requested HDR content. 

While most modern TVs feature multiple HDMI ports, it’s important to note that not all of these ports will support HDR. 

You can refer to your TV’s user manual to find out which of its HDMI ports are HDR-compatible or try connecting your PS5 to each port to see which one supports this feature. 

This Reddit thread reveals that many PS5 users have found that switching the port their PS5 is connected to fixed their HDR compatibility issue. 

See the instructions below to learn how to find out which of your TV’s HDMI ports are HDR-compatible and how to enable HDR on specific ports. 

Sony TV

Check out this Sony article for a comprehensive list of their TV models’ HDR-compatible HDMI ports. 

If you have a Sony TV with Google TV OS, you can enable or disable HDR for specific HDMI ports in the settings. 

Follow the steps below to enable HDR on your Sony TV’s HDMI ports. 

Step 1: On your Sony TV, open the Settings menu. 

Step 2: Head to Channels & Input

Sony TV with a soundbar and the TV is accessing to the Settings and about to select the Chanel and Inputs option

Step 3: Go to External Inputs.

The external inputs from the Chanel and Inputs setting on Sony TV

Step 4: Click on HDMI signal format

Sony TV with a soundbar and the TV is showing the HDR 4K format in the settings

Step 5: From here, click on the HDMI port your PS5 is connected to. Then, enable HDR by setting the port to Enhanced format

The HDMI signal format is showing which HDMI port is enable the enhance mode, HDMI 1 and 2 is enabled HDMI 3 is disabled

Samsung TV

Follow the steps below to enable HDR on your Samsung TV. 

Step 1: Launch your Samsung TV’s Settings menu. 

Step 2: Head to General

The Samsung TV with the PS4 is plugged and choosing the general settings from the TV

Step 3: Go to External Device Manager

The Samsung TV is selecting external devices option and highlighted with a white box

Step 4: Open Input Signal Plus, which may be named HDMI UHD Color if your Samsung TV is fitted with an older software version. 

The Input signal plus is being selected and the white highlighted box

Step 5: Enable HDR by highlighting and selecting the HDMI port your PS5 is connected to. 

The HDMI input 1 and 2 are being selected to enable HDR when the PS4 is plugged into the Samsung TV


Follow the instructions below to enable HDR on your LG TV. 

Step 1: Head to your LG TV’s Settings

Step 2: Navigate to General

LG TV with the general settings and the nature background on the TV

Step 3: Go to Devices

LG TV with the general settings is selecting Devices option

Step 4: Head to HDMI Settings followed by HDMI Deep Color

The HDMI deep color is being selected with the background of Spider-Man game

Step 5: From here, you can enable the HDR feature. This feature’s name may vary depending on your LG TV model. On mine, it’s labeled 4K

The HDMI Deep color is selecting 4K to enable the HDR on LG TV

Troubleshooting HDR Brightness Issues on PS5

HDR intensifies images’ shadows and contrast, but it can also make games appear darker as these gamers found. 

If your PS5’s HDR content is looking too dim, try the following solutions. 

Change the HDR Option

The PS5’s HDR feature has two modes: 

  • Always On
  • On When Supported

While choosing Always On may seem like the obvious choice, this mode can make HDR-incompatible games look especially dim as the PS5 automatically converts its SDR signal to HDR. 

So, to avoid your SDR game looking like a dark, blurry mess, it’s best to choose On When Supported which will prompt your PS5 to only enable HDR when you’re playing an HDR-compatible game. 

Turn Off the HDR Feature

HDR content has a lot to offer, but if it’s interfering with your screen’s overall brightness, it may be best to turn it off. 

Follow the steps below to disable your PS5’s HDR feature. 

Step 1: Ensure your PS5 is plugged into power and turned on. 

Step 2: Next, head to Settings and open Screen and Video

Step 3: Go to Video Output and change the HDR feature to Off

Change the 4K Video Transfer Rate

This PS5 user struggling with dark HDR content discovered that adjust their 4K Video Transfer Rate to -1 or -2 brightened HDR content. 

Follow the steps below to adjust your PS5’s 4K Video Transfer Rate. 

Step 1: Plug your PS5 into power and turn it on. 

Step 2: Navigate to the Settings and go to Screen and Video

Step 3: Head to Video Output followed by 4K Video Transfer Rate

Step 4: Adjust the rate to -1 or -2 depending on your desired results. You can always come back and re-adjust this setting later, so feel free to play around with it. 

FAQ: Does PS5 Support HDR10?

No, PS5s do not support HDR10. However, they do support the standard HDR format.

Luckily, you can adjust your PS5 or TV display settings if you want to change the picture resolution, contrast, or other image settings. 

Wrapping Things Up

Your PS5’s HDR feature not working is unfortunate, but it’s not the end of the world. More often than not, a blocked HDR feature is due to compatibility issues. So, check that your TV and HDMI cable are both HDR-compatible and ensure the function is enabled on your TV and PS5. 

You may also need to enable your TV’s HDMI ports’ HDR feature via your TV’s settings. Remember, even if your TV supports HDR, not all of its HDMI ports may be HDR enabled. 

Should the HDR content look a little dark, adjust the HDR mode, disable HDR altogether, or change the 4K Video Transfer Rate. 

What’s your experience fixing the HDR function on a PS5?

Let us know in the comments below! 

Loved the read? Please share or comment, and we'll deliver even better content!

Leave a Reply

Your email address will not be published. Required fields are marked *