Your new PS5 has just arrived in the mail and you’re so excited you’re shaking! The day has finally come and you’ve cleared your schedule so you can play the latest games on your Vizio TV.
You plug one end of an HDMI cable into your PS5 and the other into your Vizio TV, and adjust the input, but the screen is still blank. Unfortunately, this isn’t the first time you’ve encountered this problem.
Have no fear. This article is a one-stop shop for all your Vizio input troubles. We’ll walk you through what to do if your TV is experiencing a handful of input-related issues and outline how to troubleshoot them.
There’s no time to spare – let’s get started!
- Common Input Problems
- Detailed Instructions for Each Solution
- 1. Try Another HDMI Port
- 2. Unplug All the Cables & Perform a Soft Reset
- 3. Try Using Another Source Device or Cable
- 4. Your Remote’s Input Button May Be Faulty
- 5. Check & Replace the HDMI Cable If Needed
- 6. Adjust Your Laptop’s Resolution
- 7. Update the Vizio Firmware
- 8. Factory Reset Your Vizio TV
- 9. Reach Out to Vizio Technical Support
- 3 Easy-As-Pie Ways To Change Vizio TV Input (With & Without the Remote)
- Wrapping Things Up
Common Input Problems
Refer to the table below to discover which solutions to try if you’re experiencing any of the listed input problems. Then, head to the next section for detailed instructions for each solution.
|My Vizio TV Won’t Recognize the Input (No Signal)||
|My Vizio TV Is Stuck on One Input / Can’t Change the Input||
|My Vizio TV Keeps Changing the Input||
If you don’t see your input-related problem listed above or the solutions don’t resolve your issue, try performing all the troubleshooting tips listed below one-by-one.
Note: Solutions 8 and 9 should only be used as a last resort after you’ve tried all the other solutions.
Detailed Instructions for Each Solution
Now that you’ve identified the possible solutions to your problem, let’s learn how to carry them out!
Follow the instructions listed below to fix your input-related issues.
1. Try Another HDMI Port
Sometimes, TV ports can become corrupted and, consequently, stop working. This will prevent your TV from recognizing the input source.
So, it’s a good idea to try connecting your input source device to another HDMI port and see if that does the trick.
Unplug your external device from your TV’s initial HDMI port (taking note of which port you use for future reference) before plugging it into another port. Then, change your Vizio TV’s input to display the new HDMI port.
If it works, you’ve found the culprit and can start displaying your external device. Otherwise, proceed to the next recommended solution.
2. Unplug All the Cables & Perform a Soft Reset
Simple hardware glitches can cause your Vizio TV to struggle to recognize your external input source or change inputs.
So, unplugging all the connected devices and soft resetting your TV may be the best course of action to fix this problem.
Step 1: Power off your Vizio TV before unplugging all the cables you can (e.g. HDMI, power cable, VGA, etc).
Step 2: Once 30 seconds have elapsed, reconnect all the cables to your TV.
Step 3: Power on your TV and see if you can display your input source.
Note: If your source device has a USB power cable (e.g. Roku, Fire Stick, Chromecast), remember to plug it into a wall outlet using a USB power adapter instead of plugging it into your TV’s USB port. Using your TV to power your source device may prevent the TV from recognizing it due to the lack of power.
3. Try Using Another Source Device or Cable
If you suspect your TV’s port is working correctly, it’s a good idea to verify its functionality by connecting another source device or cable to it. At times, your source device or cable may be broken, stopping your TV from recognizing that any source device has been connected.
Step 1: Disconnect the initial source device and/or cable from your TV.
Step 2: Connect the other source device and cable to your TV and see the results.
If another source device or cable works with your TV, then you know that the original accessories you were using are the culprit.
4. Your Remote’s Input Button May Be Faulty
If you’re not sure how to change your Vizio TV’s input without a remote, head to the final section to learn how. If you can successfully change the input using that method, then your remote’s broken input button may be the problem.
Try one of the following three methods to fix the issue.
1. Clean the inside of the remote control by following the steps below.
- Remove the battery mount cover on the back of the remote before taking out the batteries.
- If you don’t see any screws in the battery mount, you should be able to pop open the remote by sliding and twisting a thin, firm object (e.g. flat head screwdriver, wine opener’s foil cutter, metal nail file, etc.) in the remote’s horizontal seam.
- Separate the remote’s rubber keypad from the case. Notice the rubber keypad’s conductive contact points and make sure that the input button’s point is in good condition. Then, thoroughly wash the entire rubber keypad using mild soap and water. Once washed and rinse, ensure the keypad is completely dry.
- Use rubbing alcohol and Q-tips to carefully clean the keypad’s buttons and contact points. Then, dry off the keypad with a clean paper towel.
- Next, it’s time to clean the circuit board with rubbing alcohol and fresh Q-tips before drying it off.
- Reassemble your remote, popping the case together to hold everything in place.
- Put fresh batteries into the battery mount, replace the mount cover, and see the results.
Watch the video below demonstrating how to clean the inside of a remote.
2. Change the Vizio TV input without the remote (proceed to the last section for instructions).
3. Purchase a replacement remote.
5. Check & Replace the HDMI Cable If Needed
Like everything else in life, HDMI cables do not last forever. Your cable may be rotting, missing pins, or have a broken connector. Needless to say, this will prevent it from doing its job correctly.
So, say goodbye to your favorite audio-visual cable and buy a working replacement.
We recommend the Amazon Basics High-Speed 4K HDMI Cable as it’s high-quality and durable.
6. Adjust Your Laptop’s Resolution
When connecting your laptop to your Vizio TV, you must ensure that their resolutions are compatible. So, it’s best to check your laptop’s output resolution and ensure it’s supported by your TV.
Follow the directions below or read our article to learn how to change your laptop’s output resolution.
Step 1: Open the Start menu.
Step 2: Navigate to the Settings.
Step 3: Go to System.
Step 4: Click on Display.
Step 5: Open Display Resolution.
Step 6: Select a compatible resolution from the drop-down menu.
Step 1: Head to the Apple menu.
Step 2: Open System Preferences.
Step 3: Go to Display.
Step 4: Click on Resolution.
Step 5: Head to Scaled.
Step 6: Select a compatible resolution.
7. Update the Vizio Firmware
If you suspect that your Vizio TV firmware may be glitching, try updating it. This will rid your TV of any firmware-related bugs and give you access to the latest features.
Follow the instructions below to update your Vizio TV.
Step 1: Hit your Vizio TV remote’s Menu key.
Step 2: Find and open System.
Step 3: Click on Check for Updates. If there are any, download and install them.
8. Factory Reset Your Vizio TV
If you’ve cleaned or replaced all of your TV and source device’s components but still can’t correctly adjust the TV input, you may need to factory reset your TV.
While tedious, this is an effective way to ensure your TV isn’t malfunctioning due to a glitch in the software.
Note: This process will wipe your TV’s data and apps, forcing you to re-enter and re-install them.
With the Remote
Step 1: Click the remote’s Menu button.
Step 2: Under TV Settings, go to System.
Step 3: Scroll down and select Reset & Admin.
Step 4: Click on Reset to Factory Settings.
Step 5: In the pop-up menu, click on Reset.
Watch the video below to learn how to factory reset your Vizio TV with its remote.
Without the Remote
Step 1: Find the control buttons on the back of your TV. With your TV on, simultaneously press the Volume Down (-) and Input buttons until you see a “Reset to Defaults” message on-screen.
Step 2: Then, long-press the Input button for 10 seconds or until a “Memory is being cleared” message appears.
Step 3: Wait for your TV to reboot before setting it up again.
Watch the video below demonstrating how to factory reset a Vizio TV without its remote.
9. Reach Out to Vizio Technical Support
Nothing is going as planned and none of the solutions have fixed your never-ending input-related problems on your Vizio TV.
While we don’t have any more troubleshooting tips to offer, Vizio technical support might.
Bear in mind that Vizio warranties usually only last a year, unless you’ve paid to extend it. If your warranty is expired, you may have to pay for any repairs yourself.
Vizio technical support is reachable from Monday to Friday (7 am to 11 pm CST) and on Saturday and Sunday (7 am to 8 pm CST).
You can reach them via SMS by texting 205-301-3729.
They also have a live chat function.
Finally, you can call one of their skilled agents by dialing (844) 254-8087.
Make sure to provide them with your TV model number and summarize which troubleshooting solutions you’ve already tried.
3 Easy-As-Pie Ways To Change Vizio TV Input (With & Without the Remote)
If everything is working correctly, changing your Vizio TV input should be a piece of cake!
Don’t worry if you’ve lost or broken your remote. You can change the input without it and it couldn’t be easier!
Let’s learn how to adjust your Vizio TV input with or without its remote in a few simple steps!
With the Remote
Step 1: Find your remote’s Input key and press it to reveal the Input menu.
Step 2: Highlight and select your desired input.
Step 3: You should now see your source device on-screen.
Without the Remote
Is your remote on the fritz? No problem!
You can change the TV input without it using the TV’s button or the Vizio Mobile app.
Using the TV’s Button
Look for your Vizio TV’s control buttons on the back of the unit. Here, you should find an Input button which can be pressed repeatedly to toggle through your TV’s inputs.
Using the Vizio Mobile App
The Vizio Mobile app (formerly the Vizio SmartCast Mobile app) can be used to control all Vizio TVs produced in 2015 or later.
In order to download this app, your smartphone must be:
- Android 8.0 or higher
- iOS 13.0 or higher
Once you’ve confirmed that your smartphone is compatible with the app, follow the instructions below to install it and use it with your Vizio TV.
Step 1: Turn your Vizio TV on and ensure it’s connected to the same Wi-Fi network as your smartphone.
Step 2: Download the Vizio Mobile app from the Google Play Store (Android) or App Store (iOS).
Step 3: Sign into the app as a guest.
Step 4: Tap Select Device. If your TV and smartphone are connected to the same network, the app should find your TV in a matter of seconds.
Step 5: Once the app has found your TV, tap Get Started.
Step 6: Select your TV’s name from the list.
Step 7: You should now see a 4-digit PIN on your TV screen. Type this PIN into the keypad in the app.
Watch the video below demonstrating how to pair the Vizio Mobile app to your Vizio TV.
Step 8: Once the app is set up, find and tap the app’s Input option to adjust your Vizio TV’s input.
Wrapping Things Up
If you’re struggling to change your Vizio TV input, you may need to try a few different solutions depending on your input problems. In most cases, it’s a good idea to try another HDMI cable/port, soft reset and update your TV, and adjust your laptop’s display resolution.
In the worst-case scenario, you may need to factory reset your TV or contact Vizio technical support for more solutions.
Once you’ve resolved your input problems, you can change your TV input using the input button on the TV remote or control panel, or using the Vizio Mobile app.
What’s your experience troubleshooting your Vizio TV input problems? Which one of our solutions helped you finally resolve your issues?
Let us know in the comments below!
Yesenia Achlim is a technical copywriter and editor with a focus on AV equipment. She aims to break down complicated topics and make technology accessible, no matter your technical expertise. When she’s not teaching you how to replace a projector lamp, you can find her reading and baking.