How To Seamlessly Reset Your Optoma Projector: Navigating From Soft Reset to Hard Reset via the Service Menu

Reset to Default on the Optoma projector

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What To Know

  • Soft Reset: Turn off the projector, unplug it for two minutes to drain residual power, then turn it back on.
  • Hard Reset via Menu Settings: Access the menu on your Optoma projector > Navigate to “Setup” > “Reset” > “Reset to Default”, and confirm to factory reset.
  • Hard Reset via Service Menu: Use the button sequence (Power > Left > Right > Menu) on your projector’s control panel > Proceed to “Return to Service Menu”, and select “Factory Reset”.

In this guide, I will teach you how to reset your Optoma projector from a soft reset to even a hard reset in case the projector malfunctions severely.

Let’s get started!

Soft Reset

Soft resetting a projector will reboot the software and hardware, but will not revert any of its settings to their original values. So, it’s best to soft reset your unit if the image is flickering or you’re experiencing any other random glitches. 

Follow the instructions below to soft reset your Optoma projector. 

Step 1: Power off your projector. 

Step 2: Unplug your projector from power for two or more minutes before re-connecting it to power. This will drain the unit of all residual power. 

Step 3: Turn your projector back on. 

Hard Reset or Factory Reset

Hard resetting or factory resetting your projector will erase all customized settings, returning them to their default values. This process is best for those who have incorrectly adjusted their unit’s settings or are experiencing software issues that could not be resolved with other troubleshooting methods. 

There are two ways to factory reset an Optoma projector: via the menu configuration settings or the service menu. 

Let’s learn how to do both. 

Via the Menu Configuration Settings

Step 1: Hit your projector’s Menu key on its remote or control panel. 

The menu button on the control panel of the Optoma projector

Step 2: Head to Setup

Setup menu on Optoma projector

Step 3: Go to Reset

Reset option in Optoma projector Setup menu

Step 4: Navigate to Reset to Default

Note: The Reset OSD option will only reset the Menu screen settings, rather than factory reset your entire unit. 

Reset to Default on the Optoma projector

Step 5: Click OK to confirm your choice and factory reset your projector. 

confirm screen to Reset to Default option in Optoma projector

Via the Service Menu

While you may be able to factory reset some Optoma units via their settings, others might have the factory reset option via the Service Menu. 

This Service Menu cannot be accessed through the unit’s settings and instead can be found by pressing a sequence of buttons. However, this process will vary depending on your projector model. 

To find your model-specific instructions, I recommend searching for them online, as shown below. 

search for how to enter Service Menu in the Optoma projector

Below, I’ll show you how I entered the Service Menu on my DASSH model Optoma projector. 

Step 1: On your Optoma projector’s control panel, quick-press the following button sequence: Power > Left > Right > Menu.

labeled Power, Left, Right, and Menu buttons on the Optoma control panel

Step 2: Navigate to Return to Service Menu.

select Return to Service Menu in Optoma projector Software Settings screen

Step 3: Go to Factory Reset

Note: Only select Optoma projectors’ Service Menus will have a Factory Reset option. 

Projection Hours highlighted in Optoma projector Service Menu

How to Reset Optoma Projector Lamp Timer

If you’ve just replaced your Optoma projector lamp, you must reset its lamp timer so that it accurately tracks its lamp hours, alerting you the next time your lamp needs to be replaced. 

Follow the steps below to reset your projector’s lamp timer. 

Step 1: Head to the Menu followed by Setup/Settings

Step 2: Go to Lamp Settings

Step 3: Click on Lamp Reset, and when asked to confirm your choice, select Yes

To learn how to replace an Optoma projector lamp and for more detailed instructions on how to reset its lamp timer, see our detailed guide, How to Replace an Optoma Projector Bulb?

Wrapping Things Up

Resetting your Optoma projector only takes a moment but can help solve a host of problems including software glitches and improperly adjusted settings. 

Remember, soft resetting will reboot your unit while hard resetting it will return it to its default settings. If your projector doesn’t have a Factory Reset option in its settings, don’t forget to check its Service Menu instead. 

If you’ve just replaced your projector lamp, it’s also best to reset the lamp timer which will help you keep track of your new lamp’s lifespan. 

What’s your experience resetting an Optoma projector? 

Let us know in the comments below!

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  1. This reset worked perfectly. THANK YOU!!!
    I wish the tech support person at optoma would have told me this. They told me a needed a new remote or to send into them to have the sensor fixed.

  2. I can not get any menu to come up and it shows connected to my laptop but nothing appears on the projector. Cant get it to reset, do not see anywhere where it shows how to get out of the mute.

  3. Hi Vance, thank you for this info but I’m still having a problem with the projector not wanting to start up. Here are the details:

    Model HD28DSE. On start the blue power light comes on, then after a few moments the projector makes three pulsing sounds, then it appears to try and start again before repeating the three pulsing sounds. After a few rounds of this it shuts down.

    Initially I thought it was the bulb since the bulb indicator was flashing red and the unit is about 6 years old. I bought a new OEM bulb/housing but the problem persists.

    I’ve tried all the reset options I could find online with no success. At no time does the projector light ever come on. Thoughts on what I could try next?

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