Sometimes snuggling under the covers on a dark and stormy night while watching your favorite scary movie on your Fire Stick makes for the best night.
It’s even better if the lights are off. That way, you can experience the intensity of the movie a little more. And right when the movie starts to get intense, suddenly, your Fire Stick turns off. No, this is not a scary movie. This is real life. And although it might have scared you at first, now you’re just annoyed.
Why is this happening? Why does my Fire Stick keep turning off?
Although the Amazon Fire Stick is a great device, this is a common situation many have experienced.
And to be honest, the issue can be caused by many things. Some of these things are:
- The connection between your Fire Stick and TV is bad
- The issue is your TV
- It’s the power outlet’s fault
- It’s not directly connected to your TV
- You are using unofficial, third-party products
- The Fire Stick is faulty
- It’s falling asleep
- It’s turning off and restarting on its own
Now let’s go over these bullet points in depth and see how they cause your Fire Stick to turn off and what we can do to help our situation.
The Connection Between Your Fire Stick and TV is Bad
If your Fire Stick turns off at random times, make sure the connection between your TV and your device is secure.
If your connections are partially inserted, your device might not receive the correct energy amount needed to stay on and run properly.
Sometimes, I disconnect everything and reconnect it all, making sure everything is connected securely.
After doing so, test your device and see if the problem persists.
If it continues, it might be a different issue entirely.
Let’s keep reading to find out what else causes your Fire Stick to turn off randomly.
The Issue is Your TV
You’ve checked all of your connections, and your Fire Stick is still turning itself off randomly. What is happening?
If the problem continues, it could be your TV.
To troubleshoot, disconnect your Fire Stick from your current TV and reconnect it to another display (TV, Monitor, or Projector). If your Fire Stick works without issues, you’ve solved the problem.
However, if the issue continues, it could be something else.
The Cables Are No Good
We often overlook the cables. Have you checked your HDMI cable? Is it frayed, broken, or bent out of shape? These cables are sensitive, and sometimes a badly bent HDMI cable is the problem.
As a side note, this might only be an issue if your Fire Stick is not connected directly to your TV. That’s because the Fire Stick already has a built-in HDMI connection you can plug directly into your TV.
If you believe it’s the HDMI connection, try using another port behind your TV and see if the issue continues.
Although the Fire Stick comes with other plugs and connections, you must also check those.
It’s Your Power Adapters Fault
The Fire Stick requires at least 5V1A of power to run efficiently. If your Fire Stick is plugged into a faulty outlet, it may not receive the proper amount of electricity it needs.
The Fire Stick must have a steady source of power to run smoothly. The power must run through all parts, cords, and plugs to function as it should. Therefore, if there is a loss in electricity, you are using an HDMI to USB adaptor to plug in your device, a lack of electricity may cause your item to turn off.
To solve the issue, we suggest trying a charger cord replacement , this can solve any faulty wires or adaptor issues. You can also try the QFUB USB Power Adaptor replacement , it eliminates the need for a power adaptor and power cord while still giving you the correct amount of juice needed to power your device.
It’s Not Directly Connected to Your TV
To piggyback off the last section, if you have a hub or adapters where you connect your devices, perhaps it’s not receiving enough electricity to keep itself on.
However, it could also mean that all of your additional devices are not compatible with your Fire Stick or your TV.
Try connecting your Fire Stick directly to your TV instead.
You Are Using Unofficial, Third-Party Products
It’s okay to use unofficial, third-party products. That’s not necessarily the issue. However, the problem lies in whether those products are HDCP compliant. If you’ve purchased a “Fire Stick” imitation, for example, it might not be HDCP compliant, and that’s where the problem lies.
To solve the issue, it’s best to purchase a Fire Stick directly from Amazon.
If you’ve purchased an Amazon Fire stick and you’re still having issues, please contact Amazon customer support for further assistance.
It’s Falling Asleep
If your device continually falls asleep while you’re trying to watch something, count your blessings because this is an easy one to fix.
Sometimes we just need to adjust our Sleep settings in order to continue watching our all-day movie marathon.
To disable your screensaver navigate to Settings > Display & Sounds > Screensaver > Start Time.
Look at the options provided and navigate to Never. You’ve now fixed the sleeping issue. If you wish to view a video tutorial on how to fix it, please see this video here.
It’s Turning off and Restarting On Its Own
If your Fire Stick turns off and then turns itself back on continuously, it is most likely a different problem entirely.
It could be a lack of electricity or a faulty power adaptor issue. Chances are it can also be software related. Although this topic requires more in-depth attention, here are a few troubleshooting techniques you can try addressed in this video here.
The video explains how this user tried objects he already had lying around the house that helped him solve his issues. He tried a cell phone micro USB cable that seemed to solve his problem. Sometimes the issue lies within the product itself. If the product is faulty, contact Amazon for a replacement.
Did any of that work? If it didn’t, try using a different HDMI port.
The Fire Stick is Faulty
Sometimes the easiest answer is the correct one. It could be that your Fire Stick keeps turning off because it is simply faulty.
If you tried troubleshooting through all other methods to no avail, the best thing to do is contact Amazon customer service for assistance. If they are unable to help you in this situation, you might be able to get a refund, or they can send you a new one.
James Quintanilla is a technical copywriter. Although his experience allows him to write on many topics, he loves to focus on tech and travel. As a freelancer, James has worked on projects with Pointer Clicker, Lonely Planet, and the Travel Channel. When he’s not writing or planning his next adventure, he’s watching a scary movie.