Why Is Hulu Not Working on My Fire Stick?

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Is your Hulu app on your Fire Stick not loading? Or is it displaying a strange error code on-screen? 

While the foreign error code may seem daunting, fixing this problem couldn’t be easier. 

More often than not, your Hulu app has stopped working due to a glitch in the software, pending updates, or because your VPN is enabled. 

In this article, we’ll outline all of the possible error codes found on your Fire Stick and recommend solutions for each code. 

Why isn’t the Hulu app working on your Fire Stick? And what can you do to fix it? 

Keep reading to find out! 

Hulu App Error Codes – Quick Guide

Refer to the quick guide table below to find solutions to your Hulu app’s error code. 

Then, proceed to the Troubleshooting Your Hulu App on Your Fire Stick section to find instructions for the listed solutions. 

Troubleshooting Your Hulu App on Your Fire Stick

Let’s learn how to troubleshoot your Fire Stick’s Hulu app. 

Now that you’ve identified your Hulu app’s error code and found the necessary solution, you’re ready to learn how to implement them! 

Clear the Cache

Your Hulu app’s memory may be full, causing it to buffer and malfunction. By clearing the cache, the Hulu app will have enough memory to function properly.

It’s a good practice to clear your app’s cache on a regular basis. 

Follow the steps below to clear an individual app’s cache. 

Step 1: Go to the Settings. 

Step 2: Open Applications. 

Step 3: Select Manage Installed Applications. 

Step 4: Select Hulu from the list of installed applications. 

Step 5: Click on Clear Cache. 

Step 6: Select Clear Data/Clear Cache. 

Watch the video below from Pointer Clicker’s YouTube channel to see how to clear your Fire Stick apps’ cache. 

Update Your Amazon Fire Stick

Pending updates may be causing your Fire Stick to malfunction as its software is no longer compatible with the Hulu app. Luckily, this can be easily resolved by installing any pending updates. 

Let’s learn how to update your Fire Stick’s software. 

Step 1: Open the Settings. 

Step 2: Click on Device or System. 

Step 3: Open About. 

Step 4: Select Check for System Update. 

Step 5: If available, click on Install System Update. Please note that this option will be unavailable if your Fire Stick is up to date. 

Note: Your Fire Stick may reboot while installing these updates. However, please do not unplug it from your TV or its power source at any time throughout this process. 

If you need extra guidance, watch the video below from Pointer Clicker’s YouTube channel demonstrating how to update your Amazon Fire Stick. 

Update the Hulu App on Your Fire Stick

Your Hulu app could be out of date or be running on glitching software. Installing new updates will not only help your app run more smoothly but also allow you to take advantage of the app’s latest features. 

Follow the steps below to update your Fire Stick’s Hulu app. You can also use this same process to update any other app on your Fire Stick. 

Step 1: On your Home page, select Settings. 

Step 2: Navigate to Applications. 

Step 3: Head to Manage Installed Applications. 

Step 4: Click on Hulu. 

Step 5: If possible, Update the app. 

Reinstall the Hulu App on Your Fire Stick

The Hulu app could have glitched during its installation, causing it to display playback, network connectivity, and account issues. 

The best solution here is to reinstall the app. 

Let’s learn how to uninstall and then reinstall the Hulu app on your Fire Stick.

Uninstallation

Step 1: Click on the Settings option on your Homescreen. 

Step 2: Go to Applications. 

Step 3: Select Manage Installed Applications. 

Step 4: Find and select Hulu in the list of applications. 

Step 5: Click on Uninstall Hulu. 

Watch the tutorial below from Pointer Clicker’s YouTube channel demonstrating how to uninstall apps on your Fire Stick. 

Installation

Step 1: On your Homescreen, go to the Appstore. Then, select the Search tool. 

Step 2: Enter Hulu into the search bar using the on-screen keyboard or your remote’s voice command feature. 

Step 3: Head to Apps & Games.

Step 4: Click on Download. 

Step 5: Once the Hulu app has been downloaded, launch the app. 

Watch the video tutorial below demonstrating how to install applications on your Fire Stick. 

Restart Your Fire Stick 

Fire Sticks, like all pieces of technology, may glitch. An easy way to fix this is to restart it, refreshing your device’s software and all of its installed apps. 

There are two ways you can do this: rebooting its power supply or restarting it via the settings. 

Let’s learn how to do both! 

Restarting Your Fire Stick via the Power Supply

Step 1: Unplug your Fire Stick from its power supply (e.g. TV USB or wall outlet). 

Step 2: Wait a few seconds. 

Step 3: Plug your Fire Stick back into power. Allow it to fully reboot before attempting to use it. 

Restarting Your Fire Stick via its Settings

Step 1: Head to your Fire Stick’s Homescreen. 

Step 2: Click on Settings. 

Step 3: Navigate to My Fire TV. 

Step 4: Select Restart. Do not try to use your Fire Stick until it has fully rebooted. 

Restart Your Router

If there’s a problem with your Fire Stick’s network connection you may need to restart your Wi-Fi router. This should help reboot its signal, ensuring your Wi-Fi network is strong and steady. 

Let’s learn to restart your router! 

Step 1: If your router has a Power button, press it to turn it off. 

Step 2: Unplug your router from the wall outlet. 

Step 3: Wait at least 30 seconds. 

Step 4: Plug your router back into the wall outlet. You may have to wait a few minutes for it to reboot. 

Disconnect the VPN

As of 2022, Hulu is only available in the United States. So, if you’re using a VPN set to another country, you will be unable to access any of Hulu’s content. 

Therefore, you must disable your VPN to use the app. 

Depending on your VPN provider, you will have to follow different instructions to disable it. 

Here are tutorials demonstrating how to disable NordVPN and Express VPN. 

If you’re using another VPN provider, head to their official websites for instructions on how to disable your device’s VPN. 

Remove Your Fire Stick from the List of Devices on Your Hulu Account

If you’re experiencing an account issue on your Hulu app, you may need to remove your Fire Stick from the list of devices on your Hulu account. 

Don’t worry. You will be able to add your Fire Stick back onto this list later. 

Step 1: Open the Hulu website on a browser. We recommend doing this process on a computer instead of a mobile device, as it will make the website easier to navigate. 

Step 2: Log into the Hulu account you’re using on your Fire Stick.

Step 3: Navigate to Account. 

Step 4: Select Watch Hulu on Your Devices. 

Step 5: Click on Manage Devices. 

Step 6: Find and select the Fire Stick device that’s malfunctioning. Then, Remove it. 

Step 7: Now, turn your attention back to your Fire Stick device. Uninstall and then reinstall the Hulu app. 

When prompted, log in to your Hulu account and re-add your Fire Stick to your list of approved devices. 

Contact Hulu Customer Support

If you’ve tried all of the recommended solutions for the error displayed on your Hulu app, but are still experiencing problems, it’s time to contact Hulu customer support. 

Remember to mention which troubleshooting tips you’ve tried so they’ll be able to better support you and won’t ask you to repeat them. 

Note: You must log in to your Hulu account to contact their customer support. 

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